Вакансии

We are always looking for new ideas and interesting and smart people to work with.

If you think you could be one of those people feel free to send us your CV at jobs@musement.com.
 

Open Jobs Positions

  • PRODUCT DESIGNER (UX/UI)
    You will use your expertise to deliver world class user experiences to our user base on different touchpoints. You will thrive in a collaborative environment based on feedback, critique and iteration, and feel comfortable in using a data lead approach to design.
    You will work on a daily basis with designers, product managers and developers to explore a wide range of solutions quickly and deliver world class web and app experiences.

     

    RESPONSIBILITIES:

    • Design to delight as well as to serve.
    • Create simple designs that are not only visually pleasing but which also aid the user experience.
    • Define UI direction. Define consistent design patterns with designers, product managers and developers.
    • Collaborate in an agile environment. Ideate, sketch, and prototype design concepts & experiences for Musement apps and website.
    • Support the team in all aspects of shipping the best experience possible in every user touchpoint. Live and breath the startup attitude, experience in handling concurrent projects big or small simultaneously.
    • Keep updated on new design trends in order to adopt new ideas.

    REQUIREMENTS:

    • A strong portfolio of work with stories to tell, not a static collection of templates Ability to make wonders with web design tools (Adobe Photoshop, Acrobat, Illustrator, InDesign).
    • Knowledge of one prototyping tool (Pixate, UX Pin, Proto.io, Axure, Hype, Origami, Principle, ect.) is a plus.
    • Knowledge in HTML/HTML5, CSS/CSS3.
    • Familiarity in JS animation effects and transactions  Strong working knowledge of RWD with experience in designing products for a wide range of screen sizes and devices.
    • Know how to work efficiently with coders.
    • Usability testing does not sound like ancient Greek to you.
    • Ability to multi-task on several projects at one time.
    • Passion for detailed user centered design.
    • Previous experiences working with travel & e-commerce websites/apps is a plus Experience with lean UX and scrum is a plus.
    • A pragmatic approach with a strong can do attitude.
    • Excellent communication skills in English, which is the official working language of the company (Italian is not required, even the position is based in Italy).

    Full-time position based in: MILAN, Italy

    Please submit your application including projects developed or references at jobs@musement.com with subject referring to PDES016

     

  • BUSINESS ANALYST

     

    We’re looking for an outstanding Business Analyst for our product and marketing teams. We seek a talented candidate who can help us in crunching, analyzing and understanding customer characteristics, behavior and data sets on our website (desktop & mobile) and apps (iOS & Android).

    The candidate will strategically support the company’s development and provide actionable insights to the Product Management and Digital Marketing teams.

    Responsibilities​:

    • Support customer growth by designing and performing ad hoc analyses across business areas from multiple data sources
    • Analyze customer traffic and behavior with a goal of finding ways to optimize and improve user experience and conversions
    • Analytically support A/B testing processes aimed at tactical product evolution
    • Manage and develop existing or new real-time dashboards in order to measure customer value
    • Develop new practices to aid in the growth of data informed strategic developments
    • Present findings to various business stakeholders
    • Participate in and drive the collection of any additional value added data when available

    Requirements:

    • Previous digital analytics experience with industry standard web analytics toolsets (e.g. Google Analytics, Adwords, Mixpanel, Heap, etc.)
    • Demonstrated experience in mining data to support decision making (reporting, dashboards, etc.)
    • Strong Excel advanced features skills; basic SQL is a plus
    • Exceptional analytical attitude and outstanding organizational skills
    • Previous working experience with other e-commerce businesses
    • Full proficiency in English, which is the official working language of the company
    • Italian proficiency a plus but not required (thanks to the international work environment in the office)

    Position based in: MILAN, Italy

    Please submit your application including projects developed or references to jobs@musement.com with subject referring to INSIGHT2016

     

  • CUSTOMER CARE & BACK OFFICE SPECIALIST
     

    We’re looking for a friendly and solution-oriented Customer Care Specialist for our Operations team. We seek for a highly motivated candidate who can help us make our clients happy and coordinate operations with tour providers.

    The candidate will work closely with different areas as Content, Business and Product Development.

    Responsibilities​:

    • Direct customer support via email and over the phone
    • Coordinate relationships between partners/providers and customers during pre-sales and post-sales activities
    • Work on answering and completing customers' requests, suggestions and complaints with feedback, direct contact and constant replies
    • Help improve the company’s website, applications, product portfolio and service level
    • Improve FAQs, knowledge base, guidelines etc. for all customers
    • Coordination of special requests such as group booking or add-ons

    Requirements:

    • Rapid communication with customers via telephone or emails
    • Good computer literacy and ability to use different online dashboards and bookings systems
    • Excellent communication skills, both verbal and written
    • Very good knowledge of the English language; good knowledge of other languages is a plus
    • Previous experience in similar roles is a plus
    • Passion for travel
    • Structured and detail-oriented

    Position based in: MILAN, Italy

    Please submit your application including projects developed or references to jobs@musement.com with subject referring to CUS2016

     

  • PHP SENIOR DEVELOPER - SYMFONY
     

    We are looking for excellent software developers to join our growing team in Milan.

    Our platforms are written on Symfony2 as our MVC framework. Developers choose the tools that work best for them - for instance, we have a mix of Linux, Windows, and Mac workstations in the team. 

    We are adopting and adapting agile scrum development techniques such as test-driven development, pair programming, and continuous integration.

    We hold regular retrospectives to improve our working environment and lightning talks to share cool ideas whether work-related or not. We expect developers to be generalising specialists, ready at the drop of a hat to refine an algorithm, write a tricky integration test, tune a SQL query, or discuss feature nuances with a product manager. 

    Responsibilities​:

    • Communicating with business owners and product managers regarding development tasks for our website or backend systems
    • Breaking down complex tasks to smaller pieces and distributing it across the team
    • Verifying the outcome of those tasks, organizing code reviews
    • Scheduling estimation, planning and daily meetings to track progress, problems, plans
    • Coaching the developers on topics they need more knowledge on

    Essential Attributes and Skills:

    • Bachelor’s degree in CS (or similar), or related experience
    • Several years of experience with PHP 5, OOP, Symfony2 MVC Frameworks
    • Experience with ElasticSearch and RabbitMQ
    • Experience with Git
    • Good knowledge of MySQL
    • A proactive, goal-oriented, reliable and self-structured way of working
    • Solid and extensive coding experience in a commercial environment
    • Experience with a no-relational database
    • Willingness to collaborate closely with colleagues inside and outside the team
    • Flexibility and interest in a wide range of development activities
    • Fluency in English

    Ideal Skills and Experience:

    • Sonata Admin Bundle
    • Third party API integration 
    • Test driven development and continuous integration
    • Queries and analysis on large data sets
    • Experience in e-commerce
    • Unit test

    Position based in: MILAN, Italy

    Competitive compensation package with possible participation in the company stock option plan. Base salary and bonuses will be correlated to the seniority of the candidate.

    Please submit your application including projects developed or references to jobs@musement.com with subject referring to DEV2016

     

  • iOS DEVELOPER
     

    Join our dev team and take on responsibility for the constant creation of mobile moments for our Musement users on iOS devices. You will be part of a cross-functional team consisting of around eight people working in Development, Product and Project Management, Interaction/Visual Design and Quality Assurance. Become the newest member of our special team and embrace our corporate culture.

    Responsibilities​:

    • You will be responsible for developing the Musement iPhone app and other iOS applications
    • You won’t just be writing code all day, you’ll play an active part in shaping our product
    • You work in close collaboration with product management, QA and designers
    • Spend time on innovation on a regular basis
    • Be part of an excellent independent team that also likes to have fun

    Requirements:

    • Bachelor’s degree in CS (or similar), or related experience
    • 4 years of professional mobile and device programming experience
    • Excellent soft skills and agile software development experience
    • Experience with developing UI for iOS
    • API experience with HTTP, REST and JSON
    • Excellent Cocoa, Cocoa touch and Core Framework skills (CoreData, CoreText, QuartzCore)
    • Good understanding of algorithms and data structures
    • Knowledge about general software development patterns
    • You like to work in a team and you are dedicated to what you are doing
    • Ideally you already published a great app, contributed to an open source project, spoke at a conference and/or published articles
    • Having experience with unit testing and/or automated testing frameworks would be a big plus

    Position based in: MILAN, Italy

    Competitive compensation package with possible participation in the company stock option plan. Base salary and bonuses will be correlated to the seniority of the candidate.

    Please submit your application including projects developed or references to jobs@musement.com with subject referring to IOSDEV2016

     

  • TOUR GUIDES
     

    Share your expert knowledge of your city with travelers from around the world! We are hiring tour guides in our top cities for private and small group tours. Requirements: an official tour guide license and knowledge of English and local language. Please submit your application at guides@musement.com with subject referring to TG2016.

     

  • PHOTOGRAPHERS
     

    We’re looking for photographers and videomakers who love to travel to help us create unique content to enhance our website. Professionals and amateurs are both welcome. Please submit your application and portfolio to photo@musement.com with subject referring to PHOTO2016.