Privacy


Data Protection Information Statement / Requests for consent.

 

Purposes of the collection of the personal data. Pursuant to article 13 of Legislative Decree no. 196/2003 (hereinafter the Code), Musement S.r.l. (hereinafter Musement) will collect and process, as a Data Controller, certain personal information relating to the users of the web site www.musement.com

The Personal Data – as defined herein below – are processed by Musement for purposes related to the supply of the services available on www.musement.com and other websites pointing to musement.com, and in particular to

(a)     supply a search engine service to look for information on tickets and offers from museums, cultural institutions, theatres and tour operators (the Supplier), and 

(b)     sell vouchers to redeem tickets, or tickets, issued by the Supplier to access the Supplier’s premises and exposition and/or to enjoy the leisure/travel services offered by the Supplier (the Supplier’s Service);

(c)    sell tickets for leisure/travel services provided directly by Musement.

(hereinafter the Services). 

Unless you withdraw your consent at your personal page on this website, your Personal Data may be also processed by Musement to send you newsletter and other promotional materials related to Services similar to those previously provided to you. At any time you may withdraw your consent to receive these communications by sending an e-mail to privacy@musement.com. In addition, at the time of enrolment or at the time of purchasing a Service, you may give your express consent to allow the Supplier to send you marketing communication, or Musement and its affiliated to carry out marketing and market analysis on the Personal Data.

Personal Data and mode and place of the processing. The personal data may be directly provided by users of the Services (i.e. personal details such as name, surname, e-mail address, credit card number; and - if requested by applicable tax law – home address, country, telephone numbers, date of birth, taxpayer’s number) and may also include data collected when the users are provided with the Service (i.e. type and amount of product purchased and information provided by Cookies – see below) (the Personal Data). 

The Personal Data will be stored in Musement’s servers and processed (by either electronic or non-electronic means) for the purposes of managing the Services, to conduct statistical market research (by the means of anonimized data) and in order to comply with any obligation set forth by the applicable laws. The Personal Data will be processed only by persons in charge appointed by Musement, and notably by Musement’s employees (also employed to Musement’s branches and affiliates).

Communication of Personal Data to the Suppliers (data controllers). For the purpose of providing the Service, Musement may communicate to the Supplier – as identified in the relevant “product information” page and in the purchase order – the Personal Data strictly necessary to provide the Supplier’s Service either in Italy and abroad (i.e. the user’s name, your email address if this is needed to fulfil the Supplier’s Service and any reservation of booking relevant information). The Supplier will act as an autonomous data controller in connection with the Personal Data supplied. The Supplier may have and send you its privacy policies which we encourage you to read carefully. The Suppliers may contact you as necessary to obtain additional information about you, to facilitate your reservation or booking, make available the Supplier’s Service or respond to a review you may submit. 

Communication of Personal Data to Musement’s affiliates and other suppliers (data processors). For the purpose of providing the Service, Musement may communicate the Personal Data to entities performing consultancy or advisory activities for it, to its affiliate companies and to its suppliers, either in Italy and abroad, within the EU, for performing functions on its behalf in connection with the Services (such as fulfilling orders, delivering tickets, sending postal mail and e-mails, providing marketing assistance, processing credit card payments and providing customer services). Such companies will have access to Personal Data needed to perform these functions (but can not use it for any other purpose), are required to process the data in accordance with applicable law, are appointed data processor on behalf of Musement and will be listed on a update list available on musement.com. The Personal Data shall not be communicated to other third parties or otherwise published.

Time of processing. The Personal Data are kept for the time necessary to provide the Services requested by the User, or stated by the purposes outlined in this document, and the user can always request the data controllers for their suspension or removal. 

Cookies. Certain pages of the Website providing the Services may employ an industry-wide technology called “cookies”. The “cookies” are small pieces of data that are placed on your hard disk drive when you access a certain part of a website. Cookies help you to provide Musement with information easily and Musement understand which parts of its websites are the most popular, where Musement visitors are going, and how much time they spend there in order to help you by customising your internet settings. Notably, Musement uses the cookies as stated in the “Cookies page”.

If you do not wish to accept cookies, they can be disabled referring to the third party’s pages listed in “Cookies page” and/or referring to your browser manufacturer’s instructions.

Security measures. Musement has adopted security measures in order to minimize the risks related to the loss or damage – even accidental - of the Personal Data, non-authorised access or unlawful data processing.   

Exercising the right granted by the data protection law. You may, at any time, exercise the rights granted to you by the law, namely the right to be informed about the existence, content, source, purposes and methods of processing the Personal Data, and the right to obtain updates, rectification, integration and (when allowed by the law) erasure of the Personal Data. These rights may be exercised by contacting the data protection officer appointed by Musement by sending an e-mail to privacy@musement.com. Please note that failure to provide your Personal Data may prevent Musement from supplying the Services.

Cookies page

The following cookies enable to monitor and analyze web traffic.

Google Analytics (Google).
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the data collected to track and examine (on anonymous basis)  the use of the website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Browsing and usage Data and Cookie. Place of processing: USA – Privacy Policy:  Opt Out

GeolocationThis Application may collect, use, and share user’s location data in order to provide location-based services.
Most browsers and devices provide tools to opt out from this feature by default. Personal Data collected: Geographic position.

Interaction with external social networks and platforms
These services allow interaction with social networks or other external platforms directly from the website’s pages.
The interaction and information obtained by this services are always subject to the user’s privacy settings for each social network.
If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when users do not use it.

Facebook Like button and social widgets (Facebook)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook Inc.
Personal Data collected: Browsing and usage Data and Cookie.
Place of processing: USA – Privacy Policy Pinterest “Pin it” button and social widgets (Pinterest)
The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.
Personal Data collected: Browsing and usage Data and Cookie.
Place of processing: USA – Privacy Policy Google+ +1 button and social widgets (Google)
The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.
Personal Data collected: Browsing and usage Data and Cookie. Place of processing: USA – Privacy Policy 

Social Applications
These services allow the web site to access the data on your profile in the social networks, and to interact through your post. These services are not activated automatically, but require express authorization by the user.

Access to the Twitter account (This Application)
This service allows this Application to connect with the User's account on the Twitter social network, provided by Twitter Inc.
Personal Data collected: Various types of data.
Place of processing: USA – Privacy Policy

Access to the Facebook account (This Application)
This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook Inc.
Permissions asked: About Me, Access Requests, Email and Interests.
Place of processing: USA – Privacy Policy